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customer service call center in Baltimore

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  1. Customer Service Representative-Senior

    Senior Customer Service Representative Adecco is currently assisting a local client by recruiting for Senior Customer Service Representative positions in Elkridge, MD, for a full-time, 5-6 month employment opportunity. The Senior CSR performs scheduling activities within Care Improvement Plus' and Prospective Programs. The main focus of the position is to schedule appointments for in-home visits with members of the health plan. Job Description:Conduct a high volume of outbound scheduling calls, to ...

  2. Part-Time Lab Supply Center Administrator (Gaithersburg, MD)

     Advantage Sales and Marketing LLC (ASM) is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and ...

  3. ATM Technician - Part Time

    ~~Summary: Will provide first line maintenance for ATMs, perform limited repairs and preventive maintenance on a variety of financial equipment, perform project and installation support as needed and work on PC and PC peripheral equipment. Individuals responding to this position must have the ability to use basic hand tools/digital volt meters and must have basic PC/network knowledge. Essential Duties and Responsibilities include the following, but not limited to: • Prioritizing and planning service ...

  4. Account Executive- Outside Sales

    Â Sales Account Executive/Outside Sales (Manufacturing) We are looking for high-energy, driven Account Executives with knowledge of technology and solid business-to-business sales and account management experience. IMAGINiT Technologies, a division of Rand Worldwide, is a leading provider of Autodesk design and engineering solutions to the building, architecture, manufacturing, civil engineering, geospatial, and media and entertainment industry. IMAGINiT provides CAD software and technology ...

  5. Call Center Representative

      ~~POSITION SUMMARY UNDER THE SUPERVISION OF THE CALL CENTER SUPERVISOR, COORDINATE ELECTRONIC NEW PATIENT INTAKE FOR SMART PAIN MANAGEMENT AND TAKE ALL CALLS COMING INTO SMART PAIN MANAGEMENT CALL CENTER. MAKE REMINDER CALLS TO PATIENTS IF NEEDED. ACT AS PRIMARY CONDUIT FOR THE TRANSMISSION OF INFORMATION BETWEEN ALL OFFICES, CORPORATE AND CALLERS. RESPONSIBLE FOR OBTAINING PATIENT DEMOGRAPHICS, INSURANCE INFORMATION, AND MEDICAL HISTORIES. DUTIES INCLUDE A HIGH DEGREE OF PATIENT, FACULTY, ...

  6. Customer Service Specialist

      Customer Service Specialist   Next Day Blinds, a dynamic growing manufacturer and the leading window coverings retailer in the greater Washington DC-Baltimore metropolitan area is looking for full time Customer Service Specialist to work with customer inquiries via e-mail and voice mail.   The Customer Service Specialist is responsible for providing exceptional service in a high volume call center environment by processing incoming orders and resolving customer inquiries in a courteous and ...

  7. Account Executive

    Sales Account Executive/Outside Sales (AEC) We are looking for high-energy, driven Account Executives with knowledge of technology and solid business-to-business sales and account management experience.   IMAGINiT Technologies, a division of Rand Worldwide, is a leading provider of Autodesk design and engineering solutions to the building, architecture, manufacturing, civil engineering, geospatial, and media and entertainment industry. IMAGINiT provides CAD software and technology expertise to the ...

  8. Work at Home - Part Time Customer Service Phone Reps (any location)

    Work at home - Part Time Customer Service Telephone Reps JOB RESPONSIBILITIES Provide customer support to clients via phone, email or web channels to one of the Largest and well known companies World. (you probably already use there products) Provide prompt, reliable and accurate information to customers while adjusting to the pace of the caller Actively identify solutions to client issues based on established processes and procedures. Demonstrate effective soft skills, active listening, and ...

  9. Hospitality and Customer Service Coordinator

    RESTAURANT/ BAR / RETAIL / CUSTOMER SERVICE EXPERIENCE WANTED! Marketing/Advertising/Sales Our Management Training program is recognized as one of the best in the marketing industry! If you have great people skills and enjoy working with the public, we want to meet you! We have full-time Hospitality and Customer Service Coordinator openings available for career minded individuals with unbeatable people skills. This is an entry level opening NOT in a call center environment.If you have restaurant, ...

  10. Advertising Sales Executive

      Advertising Sales Executive If you are a closer and you don't mind cold calling to build up your client base, this is a position where you can make between $50,000-$100,000 your first year depending on your ability. You can then build it up to a multiple six figure residual income within only a couple of years! And we have an 80% client retention rate! This is what makes such a large residual income so attainable. Our clients not only give us testimonials, they also allow us to give out their ...

  11. Contact Center Operations Manager

    The Registration and Scheduling Operations Manager is responsible for managing the day-to-day operation of the contact center, Supervisory team and Customer Service Representatives, with an emphasis on client, candidate and employee satisfaction. The Operations Manager is accountable for the service delivery, financial performance, and operational execution of contact center services for the Americas region. The Operations Manager should be focused on resolving issues and challenges that impact the ...

  12. Account Sales Manager/Business Development Executive

      Business Development Executive / Account Executive   Join Paradigm Creatives, and you will play an integral role in impacting some of the country's most dynamic companies. With broad industry resources and deep technical expertise, we collaborate with clients to cultivate ideas and deliver results. Choose a career with Paradigm Creatives, and work in a challenging and dynamic environment where innovative and engaging work are a part of everyday life.  Build your Career at Paradigm Creatives:    ...

  13. Senior Helpers Franchise Support Manager

    ROLE OVERVIEW: The Franchise Support Manager’s role is responsible for the overall management and operation of the Corporate Call Center helping franchisees and their staffs operate their business. The Franchise Support Manager will report directly to the Vice President of Business Development and as this is a remote job they may live any where in the continental United States. KEY RESPONSIBILITIES: Provide excellent service to franchisees and related personnel by either handling their request ...

  14. Needed Immediately Customer Care Specialist-Call Center

    KGHS is seeking 60 Customer Care Specialists to support member inquiries regarding health benefits and enrollment. This is a Temporary to Permanent opportunity. Pay Rate: $13.00-$16.00 per hour based on experience Qualifications: Required: 2 years call center-customer service experience in a healthcare/insurance environment Strong to moderate communication, problem solving, customer service, screen navigation, interpersonal, active listening and confidentiality skills Typing 45 wpm, data entry ...

  15. Team Manager / Vascular Sonographer

    Position Summary: Life Line Screening is currently seeking an experienced Vascular Sonographer to Manage our mobile screening team. We travel to local community organizations and set-up our screenings in churches, community centers, and other neighborhood based locations in order to provide valuable screenings and education throughout the community. We offer competitive compensation, incentive bonuses, full benefits, NO CALL, NO SUNDAYS, NO HOLIDAYS and so much more! The ideal candidate will have ...

  16. Life Insurance Customer Service from Home

    Founded in 1984 LifeQuotes.com owns and operates www.lifequotes.com a content-rich life insurance website that has been rated #1 by Forbes, Kiplinger's, SmartMoney and The Dallas Morning News. LifeQuotes gives every visitor a comparison of 35 leading life insurance companies' rates and the freedom to apply to the company of their choice. In 2009 MSN Money named us a "Top 100 Most Useful" website! So check us out and come make insurance history with us in a positive way. Our local Better Business ...

  17. Help Desk Specialist

    Location Baltimore, MD   Job Description Under general supervision the Help Desk Specialist will provide technical software, hardware and network problem resolution, making an independent decision by performing question/problem diagnosis in a call center environment. Other responsibilities include Password resets, e-mail requests, Web requests and direct requests for Help Desk support. Help Desk Specialist will document, research, identify and attempt to solve all technical and application ...

  18. Customer Service Representative - Call Center (At Fortune 500 Company)

    **Customer Service Representative (Call Center) for 6 Month contract assignment in Sparks, MD (close to Rt. 83 and north of Hunt Valley) at a Fortune 500 Company. 9:00am-5:30pm Qualifications: • 2+ Years of high paced call center experience required • 1+ year of typing experience required • 1+ years of SAP experience preferred • 1+ years of Key account management experience preferred • High School Diploma with Associates Degree Required, Bachelor’s Preferred. Responsibilities: • Excellent ...

  19. BUSINESS ANALYST II w/Aspect Workforce Management experience

    1st Choice, LLC is seeking a candidate for the position of Business Analyst II with Aspect Workforce Management experience for our client in Baltimore, MD. RESPONSIBILITIES/DUTIES Provide business function support in various power delivery settings in addition, develop processes to satisfy the needs and requirements of a diverse financial group that utilize a variety of O&M, Capital and/or balance sheet and clearing accounts. Utilize PC and mainframe applications, such as Microsoft Office, ...

  20. Field Sales Representative - Surgical Lasers/RF Generators

    Ellman International is currently looking for experienced Field Sales Representatives in the Baltimore/Wash DC area. Our company designs, manufactures and distributes aesthetic and medical devices worldwide. Ideal candidates will be responsible for selling capital equipment such as radiofrequency (RF) generators and lasers for surgical and aesthetic use in physician offices and outpatient surgery centers. This position reports to a designated Regional Manager. We are expanding our sales force and ...

  21. Verizon FiOS Retail Sales in Baltimore Area

    Job Description As a Retail Sales Representative with 20/20 Companies, you will implement a consultative sales approach that builds customer confidence and delivers the right solutions for customer needs. You will escort customers to relevant displays, explain Verizon FiOS products and services and market those products and services in various ways to generate brand awareness. Additional responsibilities of the Retail Sales Representative include: • Meeting or exceeding sales goals set by 20/20 ...

  22. Call Center Manager

    ESSENTIAL FUNCTIONS AND BASIC DUTIES   Assume responsibility for supporting, demonstrating and promoting the Credit Union service culture. Provides exceptional service to all customers by demonstrating, following, and supporting the Internal and External service promises and standards, along with the Credit Union Mission, Vision and Values.   Assumes responsibility for ensuring the effective performance of the call center.  Ensures information and technical assistance is provided to ...

  23. Enterprise Support Manager

    Position Summary: The Enterprise Support Manager will supervise a select few enterprise accounts as the primary contact/relationship manager for support, service, upgrades, etc.  They will also track the progress of support cases, collaborate with technical support engineers to set priorities, and provide progress updates to customers. They will also provide sales support and guidance, as necessary.  This is not a technical role, however, knowledge of, experience with, and exposure to enterprise ...