
Job Title: Call Center Rep Department: Call Center Reports To: Call Center Manager ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: · Answers and processes calls for busy pharmacy · Informs customer of prices, insurance coverage, shipping date, anticipated delays, and any additional information needed by customer. · Check insurance eligibility · Request and maintain correct documentation form providers · Process customer orders/changes ...
May 21 - Baltimore - Medical & healthcare

Software Tech is seeking a qualified System Engineer/ Data Modeler with MicroStragety experience to support our client’s needs. We are looking for someone with system engineering experience with excellent analytical experience to interact with customer for capturing/clarifying and eliciting discussion related to requirements and be a liaison between the customer and the Data Modeling Team. The person must be an expert with Tools like Requisite Pro and HP Quality Center and be able to create ...
May 16 - Baltimore - IT & software development

We are currently seeking a Transportation Supervisor to join our growing Operations team! Responsibilities include, but are not limited to: Oversee Transportation/Dispatch Representatives Schedule freight pick-ups at vendor facilities and coordinate delivery to our Distribution Centers Assist in management of all inbound Sleepy’s carriers and other compliance matters Assist in the preparation of bid requests to carriers for various traffic lanes Maintain various control & cost logs Prepare ...
May 15 - Odenton - Transportation

Must have either experience with Verint 360 or Genesys Routing & SIP Verint 360 V11 - Able to troubleshoot and assist end users with Verint, including recording and playback, screen capture, quality monitoring and training. Genesys - Used for EIVR and call flows. Used for agent and skill set routing within one site - to go to more. Nortel Contact Center 6 - troubleshooting - day to day support Call Pilot - limited for messaging within call flows - not used for mailboxes Inova & Aspect - limited ...
May 15 - Owings Mills - IT & software development

Applicants, We're looking for a Help Desk individual with the following experience & skills: This is a Mon – Fri shift 2+ Years experience working in a call center/Help Desk environment REQUIRED Experience with ticketing systems Experience with Service Level Agreements (SLA) Experience with Windows XP, Windows 7, MS 2007, MS2010 Great customer service skills Great oral communication skills Reliable Transportation Timeliness is crucial - must be able to adhere to and follow strict schedules, and work ...
May 14 - Baltimore - IT & software development

Applicants, We're looking for a Help Desk individual with the following experience & skills: This is a Mon – Fri shift 2+ Years experience working in a call center/Help Desk environment REQUIRED Experience with ticketing systems Experience with Service Level Agreements (SLA) Experience with Windows XP, Windows 7, MS 2007, MS2010 Great customer service skills Great oral communication skills Reliable Transportation Timeliness is crucial - must be able to adhere to and follow strict schedules, and work ...
May 8 - Baltimore - IT & software development

It’s a powerful feeling, to belong. It’s inspiring people to do more than they thought they could. It’s leading the way by rolling up your sleeves to accomplish a common goal. It’s taking a passion and turning it into your vision. Belonging is what it feels like to work at Marriott. If this sounds like the place for you, join us. Marriott International is currently hiring for a DIRECTOR, SALES 2 – Large Groups & Catering (Job #13000CPW). This person will be a part of the Mid-Atlantic Group ...
May 7 - Gaithersburg - Sales & biz dev

Job Responsibilities and Requirements: Summary Schedule, prepare and ensure delivery of instruments and implants sets for surgery. You will be responsible for maintaining accurate records of products as they flow through the territory. You will be accountable for products missing from sets for this is critical to ensure proper billings. It is also critical that you have good working knowledge of company products, operating systems and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES include the ...
May 7 - Baltimore - Construction & trades

Account Manager (Telecom )- Baltimore, MD Presidio is the leading provider of professional and managed services for advanced IT solutions. Our services and solutions enable our clients to maximize their return on investment in data center/virtualization, collaboration, security, mobility and networking technology. More than 2,000 Presidio professionals serve over 5,000 clients in all 50 U.S. states, Europe and Asia. Presidio addresses the complete technology lifecycle – helping clients in the ...
Apr 26 - Glen Burnie - Sales & biz dev

Presidio is the leading provider of professional and managed services for advanced IT solutions. Our services and solutions enable our clients to maximize their return on investment in data center/virtualization, collaboration, security, mobility and networking technology. More than 2,000 Presidio professionals serve over 5,000 clients in all 50 U.S. states, Europe and Asia. Presidio addresses the complete technology lifecycle – helping clients in the private and public sectors plan, design, ...
Apr 24 - Nottingham - Sales & biz dev

Account Manager (Telecom )- Greenbelt, MD Presidio is the leading provider of professional and managed services for advanced IT solutions. Our services and solutions enable our clients to maximize their return on investment in data center/virtualization, collaboration, security, mobility and networking technology. More than 2,000 Presidio professionals serve over 5,000 clients in all 50 U.S. states, Europe and Asia. Presidio addresses the complete technology lifecycle – helping clients in the ...
Apr 22 - Greenbelt - Sales & biz dev

A Mercer Sales Representative is responsible for every aspect of the partnership between Mercer Floors and our customers. From initial contact to closing sales, consultative selling techniques are practiced throughout and all duties will be executed while creating a respectful, organized, efficient, cost effective and professional environment. Sales Reps will manage leads, prepare proposals, write contracts, and consult on solutions. Some will measure and estimate, create basic drawings and manage ...
Apr 14 - Westminster - Sales & biz dev

Randstad is currently seeking multiple Customer Service Representatives for a contract to hire opportunity in the Elkridge area. Position Summary The Member Scheduling Specialist performs scheduling activities; The main focus of the position is to schedule appointments for in-home visits with members of the health plan. General Responsibilities *Conduct a high volume of outbound calls to members of the health plan to schedule them for their in-home visit with a doctor or nurse practitioner. ...
Apr 9 - Elkridge - Customer service

Company Summary: A leading, fully-accredited provider of high-quality, highly accountable virtual education solutions for students in grades K–12. They deliver individualized learning to students through virtual public schools and a private online academy. In the 2011-2012 school year, they had virtual public schools operating in 22 states and expect to serve more than 40,000 students from across the U.S. Through tuition-free public schools, and full-time and part-time private school programs, ...
Apr 1 - Columbia - Customer service