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    1. Remote Help Desk - Hardware Specialist

      Help Desk - Hardware Specialist We're seeking a Help Desk - Hardware Specialist for a part-time opportunity: The Help Desk/Hardware Specialist is responsible for: Responsibilities Trouble shooting work station issues Setting up machines Deploying images and updates Application packaging and deployment Requirements: Tier II & Tier III level technical knowledge Strong ...

    2. Team Lead - Applications Support

      Maxim Healthcare Services is currently seeking a Team Lead - Applications Support for the Information Services department at its headquarters location in Columbia, MD. The Team Lead - Applications Support provides supervision and support to tier three support team members. This position is responsible for assisting in the development of ITIL-compliant, tier three support strategies, to ...

    3. Technical Support Engineer

      We are a leading provider of end-to-end technology services to small and medium Howard County companies. Founded in 2009, we have a unique and experienced leadership team, and are steadily growing.  We're looking for a Support Engineer / Client Service Coordinator  High-level technology requirements include: - Strong Microsoft desktop knowledge  - Outstanding troubleshooting skills - ...

    4. Technical Support Specialist (Customer Service)

      RESPONSIBILITIES The Technical Support Representative is responsible for delivering superior customer service to clients. The representative provides technical guidance, information and procedural advice on a variety of complex service issues requiring knowledge of financial services business processes with corresponding technology. A candidate for this position must be a quick learner and ...

    5. System Administrator Level 3

      Multiple Vacancies – Annapolis Junction, MD or Fort Meade, MD Relocation expenses may be authorized. Clearance: TS SCI POLY (or better) DESCRIPTION: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day ...

    6. Help Desk Support Specialist

      IMMEDIATE need (potential long-term opportunity) for a Help Desk Support Specialist to fill an opening within a significant corporation located in the Baltimore, MD area. Individual must possess three (3+) years of help desk/service desk experience supporting mid-to-large size call center enterprise network environments. Individual will be required to provide phone and in-person support to ...

    7. System Administrator - Mid or Sr  TS/SCI Poly+

        Must have an active Top Secret Clearance Tier 1 SA-Mid or SA-Sr to support the Rapid Response Center (RRC) Required: Demonstrated proficiency in administering the Linux Operating System, VMWare, and Windows Operating System. Strong understanding of basic Window’s functions to include account administration, Active Directory, file sharing, and other common administrative activities. ...

    8. System Administrator TS/SCI Poly+

      Shift Work: Qualification: Must have an active Top Secret Clearance Five (5) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required -Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, ...

    9. Sr. System Administrator TS/SCI Poly+

      Qualification: Must have an active Top Secret Clearance Ten (10) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required - Provides support for the dispatch system and hardware problems and remains involved in the resolution process -Provides in-depth experience in troubleshooting IT systems ...

    10. Project Manager - Call Center Manager

      ITnova is looking for a project manager with call center management or client-engagement experience to work as an integral part of the PMO team as a management consultant for Call Center operations (Project Manager). This Project Manager will work closely with the chief information technology officer, providing (a) analytical updates on call center service levels; (b) assessments of what ...

    11. IT TRAINER (GOOD EXP TRAINING ON MS OFFICE DESIRED)

      We are looking for below job details. Title: IT TRAINER (GOOD EXP TRAINING ON MS OFFICE DESIRED) Location: Annapolis, MD Duration: 1+ year Requirement Skills, Abilities, and Experience • Excellent communication (written and verbal) and presentation skills. • Interpersonal skills that include the patience, tact and ability to work effectively with both technical and non-technical users. • ...

    12. HelpDesk Technician II

       ITnova is looking for a Helpdesk Technician who works within the call center providing support to customers most commonly through inbound phone inquiries. Provides quality and efficient customer support via phone or remote assistance to assist in ensuring one-call issue resolution. Maintain productivity and quality standards, make recommendations to enhance the existing Call Center ...

    13. Senior Software Developer

      Mission NextLOGiK solves a broad range of business challenges through the application of innovative thinking, creative design, intelligent software development and network solutions. We strive to connect with our clients on a more personal level and deliver a satisfying and long-term customer experience. Position Summary ​The Senior C# Software Developer is responsible for all aspects of the ...

    14. Junior Software Developer

      Mission NextLOGiK solves a broad range of business challenges through the application of innovative thinking, creative design, intelligent software development and network solutions. We strive to connect with our clients on a more personal level and deliver a satisfying and long-term customer experience. Position Summary The Junior C# Software Developer is a position in which the employee ...

    15. Software Developer

      Mission NextLOGiK solves a broad range of business challenges through the application of innovative thinking, creative design, intelligent software development and network solutions. We strive to connect with our clients on a more personal level and deliver a satisfying and long-term customer experience. Position Summary The C# Software Developer is a position in which the employee will be ...

    16. Help Desk Systems Specialist

      Government contractor in College Park, Maryland is seeking a junior help desk specialist to provide exceptional technical support. Position Summary: Deploy, maintain, and troubleshoot with Windows systems and printers Efficiently and promptly resolve help desk tickets Respond to requests from users to diagnose and troubleshoot issues with common applications Troubleshoot network and ...

    17. Tier 2 Help Desk Specialist with CMS experience

      The Contractor shall provide Help Desk services. The Contractor’s FPS2 (Tier 2) Help Desk shall be hosted at the CMS VDC Data Center and configured to integrate with the CMS furnished infrastructure. The Contractor’s customer service representatives (CSR) shall respond to inbound calls and emails, and Help Desk CSRs must have access to the operational FPS2 system. The Contractor’s Help Desk ...

    18. Help Desk Specialist

      Bourntec is looking for Help Desk Specialist to join one of our client team in College Park MD. Role: Help Desk Specialist (Junior) Location: College Park MD 20742 Duration: 5+ Months Note: “US citizens and those authorized to work in the US are encouraged to apply.  We are unable to sponsor H1b candidates at this time.”  candidate must possess a current active U.S. Government TS/SCI ...