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customer service call center in Baltimore

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  1. Customer Service Representative

    Excellent opportunity with a growing company!  The Customer Service Representative is a multi-faceted position that requires a well-rounded individual with excellent communication and organizational skills.   Responsibilities: Log all calls in company in-house call tracking system, creating detailed, accurate entries and escalate when necessary. Specify user questions or problems and provide a detailed solution to resolve each issue. Act as liaison for questions and/or problems requiring ...